Resultados: 3

Patient experience in co-production of care: perceptions about patient safety protocols

Objective: to analyze the experience of the patient during hospitalization, focusing on the co-production of care related to patient safety protocols. Method: qualitative study, whose data were collected through the triangulation of multiple sources: document analysis, observation of 10 professionals in...

Satisfaction attributes related to safety and quality perceived in the experience of hospitalized patients

Rev. gaúch. enferm; 41 (spe), 2020
Abstract Objective: To unveil patient satisfaction attributes related to safety and quality of care. Methods: Qualitative study carried out in a public university hospital in the south region of Brazil. Data were collected in November 2018 through 24 interviews with patients/families from 12 clinical...

Análise do preparo e administração de medicamentos no contexto hospitalar com base no pensamento Lean

Objectives: To analyze the current way medications are prepared and administered in the hospital setting and to apply a method to establish priorities for problems detected. Method: This is an exploratory-descriptive case study. The data were collected through observation and focus groups with 13 partic...